Privacy Policy

NYsub Peptides, a brand of Vital Pathways LLC (“Company,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website and services. By using our website, you consent to the practices described in this Policy.

1. Information We Collect

Information you provide: Name, email address, shipping address, billing information, and any information submitted via contact or application forms.

Order information: Products purchased, quantities, order history, and Research Use Only confirmations.

Automatically collected: IP address, browser type, pages visited, referring URLs, and device information through standard web analytics.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmation and shipping notifications
• Respond to customer service inquiries
• Maintain records as required by applicable law
• Improve our website and services
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors: PCI-compliant processors to complete your transaction
• Shipping carriers: Necessary information for order fulfillment and tracking
• Service providers: Third parties who assist in operating our website and business, bound by confidentiality obligations
• Legal authorities: When required by law, court order, or to protect our rights

4. No Sale of Personal Data

NYsub Peptides does not sell, rent, or trade your personal information to third parties for their marketing purposes. We will never sell your data.

5. Payment Security

All payment information is processed by PCI-compliant payment processors. NYsub Peptides does not store, process, or transmit credit card numbers on our servers. Payment transactions are encrypted using industry-standard SSL/TLS protocols.

6. Data Retention

We retain order records and associated personal information for 7 years for tax and legal compliance purposes. Account and contact information is retained as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

Research Use Only confirmation records are retained in accordance with our compliance obligations.

7. Your Rights — California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect, use, disclose, and sell
• Delete personal information we have collected from you, subject to certain exceptions
• Opt-out of the sale of personal information (we do not sell personal data)
• Non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@nysubpeptides.com. We will respond to verifiable requests within 45 days.

8. Cookies

We use essential cookies required for site functionality and session management. We may use analytics cookies to understand how visitors use our website. You can control cookie settings through your browser preferences.

9. Contact for Privacy Rights

For privacy-related requests, questions, or concerns, contact us at: support@nysubpeptides.com. We take privacy requests seriously and will respond promptly.